A user has reported: "application keeps erroring whenever I touch my HTC G1's trackball and I am in the name/address fields… The application will shut down"
I don't have a G1. The app works fine on my Droid and others have reported no such problems. I learned you can simulate the trackball in the emulator by holding the Delete key and pressing the arrows. The app doesn't crash when I do so.
Without this particular phone, how do I test & fix this problem?
There are known issues when the trackball for android is used in certain situations, described in tickets #1346, #1711 and #2237. If you create an account on Lighthouse, you can watch these items, so that you will be emailed whenever any progress is made.
When you say "name/address fields", are you talking about a stardard textField or textArea view in your application, or a native contacts field? If it's the former, and if it's feasible, it may be a good idea to find a similar example in the KitchenSink and ask the user to install it and report to you whether a crash occurs. If the specific issue can be demonstrated with the standard KS and isn't adequately described by the tickets above, it would be good justification for a new ticket.
Yes, it seems like that is related to ticket #2237 that I mentioned. If you or anyone is interested in showing the paging control, it would be worth watching that ticket to keep up to date with its resolution. Anyway, I am glad you found a workaround.